The data controller responsible for the personal data collected on this website is Pilar Ricart Paredes, residing in Godella, Spain, with the contact email address: info@linguadvisor.com.
At Linguadvisor, we process the information provided by users for the following purposes:
Students and Tutors: To manage account registration, facilitate lesson bookings, process payments via Stripe, and send notifications related to lessons (confirmations, calendar reminders, etc.).
Contact: To respond to inquiries submitted through our contact forms.
The legal basis for processing your data is the performance of a contract upon your acceptance of our Terms of Use, as well as the user's explicit consent provided when filling out our registration or contact forms. We collect identification data, contact details, contractual data, billing information, and necessary browsing metadata (IP address, heatmaps, etc.) required for the proper functioning of the software.
Your data will not be disclosed to third parties, except under legal obligation or in the following cases necessary for the provision of the service:
Between Users: Essential contact details (name, email) will be shared between the Student and the Tutor linked to a booking to enable communication and conduct the lesson.
Payment Processing: Payments on Linguadvisor are processed through the secure infrastructure of Stripe, Inc. No credit card, debit card, or bank account data is stored by or accessible to Linguadvisor's servers. Stripe holds Level 1 PCI-DSS compliance security certification.
International Data Transfers: For web analytics management (Google Analytics) and payment infrastructure (Stripe), data may be transferred to servers located in the United States. These transfers are carried out under the EU-U.S. Data Privacy Framework and through the use of Standard Contractual Clauses approved by the European Commission, guaranteeing a level of protection identical to that of the European Union territory.
Any user has the right to obtain confirmation as to whether Linguadvisor is processing their personal data. You may exercise your rights of access, rectification, erasure ("right to be forgotten"), restriction of processing, and data portability by sending an email to info@linguadvisor.com, attaching a copy of your ID (DNI/Passport).
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